Question 1

Where are you located?

Accepted Answer

Near the pond, 831 06 Bratislava. 6-11 minutes from the terminal depending on current traffic. GPS directions to us.

Question 2

What are your opening hours?

Accepted Answer

We operate 24/7, 365 days a year. Bookings work exclusively in advance via our website. Contact and opening hours.

Question 3

How far are you from the airport?

Accepted Answer

6-11 minutes by car. You can see the current time live on our homepage.

Question 4

What vehicles can I park?

Accepted Answer

Cars, SUVs, vans. For larger vehicles, please contact us.

Question 5

How come you're so cheap?

Accepted Answer

Technology. Our self-service system eliminates unnecessary overhead. No phone calls, no manual work. We pass the savings on to the customer.

Question 6

How do I book?

Accepted Answer

Enter your dates on the website, fill in your contact details, pay. The whole thing takes a minute. Confirmation arrives instantly by email. Book online.

Question 7

Do I need to enter a flight number?

Accepted Answer

Not when booking. You can add it anytime later via booking management. It helps us track your flight and adjust the pick-up.

Question 8

Do I need to enter my licence plate?

Accepted Answer

No. If you don't know which car you'll bring yet, you can add it later.

Question 9

Can I change my dates?

Accepted Answer

Yes, anytime. Via booking management on the website — no calls, no emails. The price recalculates automatically. If there's a difference, you pay extra or we refund to your card.

Question 10

Can I extend or shorten my stay?

Accepted Answer

Yes. Change the dates in booking management and the system immediately recalculates the price.

Question 11

Can I cancel for free?

Accepted Answer

Yes. No cancellation fees. Cancel via self-service with one click and we refund immediately.

Question 12

Are there any booking restrictions?

Accepted Answer

We operate exclusively on bookings. If you're in a time crunch, contact us and we'll check availability.

Question 13

How does the airport transfer work?

Accepted Answer

You arrive at the car park, park your car. Our driver takes you by minibus directly to the terminal. Usually within 2 minutes of arrival you're in the car heading to the airport. Directions to us.

Question 14

How does pick-up after landing work?

Accepted Answer

We track your flight automatically. After landing you'll receive an SMS with the driver's name and meeting point. The driver waits for you at the exit.

Question 15

What if my flight is delayed?

Accepted Answer

No stress. We monitor arrivals in real time. If a flight is delayed, we automatically adjust the pick-up. You don't need to tell us anything.

Question 16

What if I land after midnight?

Accepted Answer

We operate non-stop. What matters is your landing time, not the day. We won't charge you an extra day unnecessarily.

Question 17

What if I arrive at the car park early?

Accepted Answer

We operate in 15-minute windows. If you arrive an hour early, let us know so we can plan the transfer.

Question 18

Do you keep the car keys?

Accepted Answer

No. You always keep the keys with you. Nobody touches your car. You park yourself, you lock it yourself.

Question 19

How do you handle vehicle security?

Accepted Answer

The premises are lit around the clock, guarded and under CCTV surveillance. The main gate closes automatically.

Question 20

How can I pay?

Accepted Answer

By card online when booking, or by cash/card upon arrival at the car park.

Question 21

How do I find out the price?

Accepted Answer

Enter your dates and you see the price instantly. No hidden fees. The price includes parking and transfer.

Question 22

What are your cancellation terms?

Accepted Answer

No cancellation fees. Cancel via the self-service system anytime, for free. We refund immediately.

Question 23

Can I make one booking for multiple cars?

Accepted Answer

No. One booking = one vehicle. For a group, create a separate booking for each car.

Everything you need to know about airport parking